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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Roy Corbitt

May 3, 2024

5  out of  5 rating by Roy Corbitt
"Fast and friendly"
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Abagail Kirkham

March 11, 2024

1  out of  5 rating by Abagail Kirkham
"Honestly the worst place ever. When asked for help hung up on me. Talked to me like I was a child."
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Toshua Short

November 3, 2023

5  out of  5 rating by Toshua Short
"Absolutely more than pleased with this agent! Customers are their priority! I wouldn’t go anywhere else for any of our insurance needs!"
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Olivia Stear

October 4, 2023

5  out of  5 rating by Olivia Stear
"Jason is wonderful to work with! He gave me the best rate on my new car and is a very personable agent! I highly recommend!"
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Matthew Mitchell

September 27, 2023

5  out of  5 rating by Matthew Mitchell
"Had my car insured in 5 minutes fast and easy."
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Uriah Ludle

June 30, 2023

5  out of  5 rating by Uriah Ludle
"I been with State Farm since I got my own insurance. Kassi Holcomb is who I primarily deal with and she is awesome. She answers any questions I have. She always gets back to me with an a very timely manner with any claim that I have had to do. Everyone at this Statefarm office is 100% awesome at what they do. They take care of their customers and make sure that you are as happy as possible with any claims that you have. I 110% Recommend using this statefarm office"
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stephanie atkins

June 13, 2023

5  out of  5 rating by stephanie atkins
"Jason & his staff have always been wonderful! I have been insured with him for roughly 5 years & it has always been a great experience. Always very helpful & quick to answer questions or concerns!"
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Brian Chapman

May 31, 2023

1  out of  5 rating by Brian Chapman
"Geico did me better"
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Casey Chapman

May 31, 2023

5  out of  5 rating by Casey Chapman
"I have had insurance through him for a few years now and he has been extremely helpful!"
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Debra Brown

May 23, 2023

5  out of  5 rating by Debra Brown
"Jason Thomas and staff are always willing to do whatever it takes to make their customers happy!"
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Russ Case

May 17, 2023

5  out of  5 rating by Russ Case
"If you're looking for great insurance of any kind Jason is the guy to talk to very friendly and super professional he'll definitely hook you up great prices awesome insurance State Farm insurance in Craigsville WV is the place to be THANK YOU"
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Brooke Armentrout

May 17, 2023

5  out of  5 rating by Brooke Armentrout
"The staff is amazing. So friendly and helpful. Was out of work for a little while and they bent over backwards to help me. If you are not insured through them you should be. Thanks guys!"
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Abby Nicole

May 10, 2023

5  out of  5 rating by Abby Nicole
"Very helpful and super nice!!"
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brando c

May 9, 2023

5  out of  5 rating by brando c
"Great customer service! Always very professional!"
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Savannah Reyes

May 9, 2023

5  out of  5 rating by Savannah Reyes
"Very awesome to deal with"
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Patricia A Simmons

March 28, 2023

5  out of  5 rating by Patricia A Simmons
"Love these people they work so hard to make sure everything is taken care of. Corporate not so much!"
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Amber Smith

March 2, 2023

5  out of  5 rating by Amber Smith
"Jason and kassie saved me tons on my monthly car insurance I truly cannot thank them enough I most definitely recommend them to anyone!!"
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Katherine Barnett

March 1, 2023

5  out of  5 rating by Katherine Barnett
"When we walked though the door Jason was very welcoming! Kassi got us in and out in no time! They both are great in customer service and I would absolutely recommend them!"
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Savannah Green

February 24, 2023

5  out of  5 rating by Savannah Green
"Easy to get in touch with, very helpful, and has my best interests in mind. I would recommend to friends and family!"
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Izabella Defibaugh

January 19, 2023

5  out of  5 rating by Izabella Defibaugh
"Jason is the best around! Always a great help and fast to get the job done! Takes the time to look at what is best for the customer!"
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Joe Williams

November 7, 2022

5  out of  5 rating by Joe Williams
"Very friendly and knowledgeable"
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Colton_75 Stanley

October 27, 2022

5  out of  5 rating by Colton_75 Stanley
"By far the best insurance company I’ve been with! Recently had an accident and haven’t ever had this best of service or fastest service to get my car towed or to a shop to be fixed! Jason Thomas is very Professional and knowledgeable in his job and I highly recommend him for all your insurance needs!!"
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Cassandra Norga

September 28, 2022

5  out of  5 rating by Cassandra Norga
"Jason and Kassi saved me over $100 when I switched. I called around after having my previous insurance for 5+ years and they gave me the best quote by over $100. They are willing to work with you. They are always professional and caring over the phone. Will recommend."
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carissa Campbell

August 10, 2022

5  out of  5 rating by carissa Campbell
"Jason is hands down the best insurance agent. He is so friendly and always jumping right into any problems i’ve had, head on. He has always been fast to contact me after he figures things out. His staff is phenomenal and extremely friendly as well! I 10/10 recommend Jason Thomas Insurance in Craigsville!!"
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Daniel Bragg

March 7, 2022

5  out of  5 rating by Daniel Bragg
"Really nice people ,very convenient and reliable same day service"