State Farm® Insurance Agent Jason Thomas
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Roy Corbitt
May 3, 2024
5
out of
5
rating by Roy Corbitt
"Fast and friendly"
Abagail Kirkham
March 11, 2024
1
out of
5
rating by Abagail Kirkham
"Honestly the worst place ever. When asked for help hung up on me. Talked to me like I was a child."
Toshua Short
November 3, 2023
5
out of
5
rating by Toshua Short
"Absolutely more than pleased with this agent! Customers are their priority! I wouldn’t go anywhere else for any of our insurance needs!"
Olivia Stear
October 4, 2023
5
out of
5
rating by Olivia Stear
"Jason is wonderful to work with! He gave me the best rate on my new car and is a very personable agent! I highly recommend!"
Matthew Mitchell
September 27, 2023
5
out of
5
rating by Matthew Mitchell
"Had my car insured in 5 minutes fast and easy."
Uriah Ludle
June 30, 2023
5
out of
5
rating by Uriah Ludle
"I been with State Farm since I got my own insurance. Kassi Holcomb is who I primarily deal with and she is awesome. She answers any questions I have. She always gets back to me with an a very timely manner with any claim that I have had to do. Everyone at this Statefarm office is 100% awesome at what they do. They take care of their customers and make sure that you are as happy as possible with any claims that you have. I 110% Recommend using this statefarm office"
We responded:
"Thank you for taking the time to share your experience with our agency and for recommending our services to others, Uriah! We strive to provide you with the customer care that you deserve and Kassi Holcomb goes the extra mile! We truly appreciate your kind words. We are honored to have earned your trust and we look forward to assisting you with any of your future insurance needs!"
stephanie atkins
June 13, 2023
5
out of
5
rating by stephanie atkins
"Jason & his staff have always been wonderful! I have been insured with him for roughly 5 years & it has always been a great experience. Always very helpful & quick to answer questions or concerns!"
We responded:
"Thank you for taking the time to share your feedback and experience with our team, Stephanie! Your kind words make our day! We are honored to have earned your trust over the years and we look forward to assisting you with any of your future insurance needs! We truly appreciate your great feedback!"
Brian Chapman
May 31, 2023
1
out of
5
rating by Brian Chapman
"Geico did me better"
We responded:
"Hey Brian, I hate to hear that. I noticed it has been a very long time since we have had you insured. We would love the opportunity to earn your business again. "
Casey Chapman
May 31, 2023
5
out of
5
rating by Casey Chapman
"I have had insurance through him for a few years now and he has been extremely helpful!"
We responded:
"Thank you for the great review! We greatly appreciate you and look forward to assisting you in the future with all your insurance needs! "
Debra Brown
May 23, 2023
5
out of
5
rating by Debra Brown
"Jason Thomas and staff are always willing to do whatever it takes to make their customers happy!"
We responded:
"Thank you for the wonderful review, Debra! We appreciate you taking the time to recognize our team and their efforts to provide you with the customer care that you deserve! We strive to go the extra mile to assist you with any of your insurance questions or needs and appreciate your wonderful feedback!"
Russ Case
May 17, 2023
5
out of
5
rating by Russ Case
"If you're looking for great insurance of any kind Jason is the guy to talk to very friendly and super professional he'll definitely hook you up great prices awesome insurance State Farm insurance in Craigsville WV is the place to be THANK YOU"
We responded:
"Thank you for the wonderful review, Russ! We strive to go the extra mile to provide you with the insurance you need at a value you deserve and great customer care! We are honored to have earned you great feedback and trust! We look forward to assisting you with any of your future insurance needs!"
Brooke Armentrout
May 17, 2023
5
out of
5
rating by Brooke Armentrout
"The staff is amazing. So friendly and helpful. Was out of work for a little while and they bent over backwards to help me. If you are not insured through them you should be. Thanks guys!"
We responded:
"Thank you for the great review recognizing our team and their efforts to provide you with the customer care that you deserve, Brooke! We truly appreciate your kind words and look forward to the opportunity to assist you with any of your future insurance needs!"
Abby Nicole
May 10, 2023
5
out of
5
rating by Abby Nicole
"Very helpful and super nice!!"
We responded:
"Thank you for the 5 star review, Abby! It is our pleasure to be able to assist you with any of your insurance questions or needs and we strive to provide you with great customer care!"
brando c
May 9, 2023
5
out of
5
rating by brando c
"Great customer service! Always very professional!"
We responded:
"Thank you for the great review, Brando! It is our pleasure to be able to assist you with any of your insurance questions or needs! We strive to provide you with the customer care that you deserve and we appreciate your kind feedback!"
Savannah Reyes
May 9, 2023
5
out of
5
rating by Savannah Reyes
"Very awesome to deal with"
We responded:
"Thank you for the 5 star review and your kind words! It is our pleasure to be able to assist you with any of your insurance questions or needs!"
Patricia A Simmons
March 28, 2023
5
out of
5
rating by Patricia A Simmons
"Love these people they work so hard to make sure everything is taken care of. Corporate not so much!"
We responded:
"Thank you for taking the time to share your experience with our agency, Patricia! Your kind words recognizing our efforts to provide you with the customer care that you deserve! We strive to go the extra mile to assist you with any of your insurance needs! We are honored to have earned your trust and we look forward to doing so for many years to come!"
Amber Smith
March 2, 2023
5
out of
5
rating by Amber Smith
"Jason and kassie saved me tons on my monthly car insurance I truly cannot thank them enough I most definitely recommend them to anyone!!"
We responded:
"Thank you for the great review, Amber! Kassie strives to provide you with the insurance you need at a value you deserve and great customer care! We truly appreciate your great feedback recommending our services to others. It is a wonderful compliment to us!"
Katherine Barnett
March 1, 2023
5
out of
5
rating by Katherine Barnett
"When we walked though the door Jason was very welcoming! Kassi got us in and out in no time! They both are great in customer service and I would absolutely recommend them!"
We responded:
"Thank you for taking the time to share your experience with our agency and for the kind words recommending our services to others, Katherine! Kassi strives to go the extra mile to provide you with the insuarnce you need and the customer care that you deserve! We appreciate your kind feedback and look forward to assisting you with any of your future insurance needs!"
Savannah Green
February 24, 2023
5
out of
5
rating by Savannah Green
"Easy to get in touch with, very helpful, and has my best interests in mind. I would recommend to friends and family!"
We responded:
"Thank you for the great review recommending our services to others, Savannah! It is a wonderful compliment. We strive to provide you with friendly, professional and thorough customer care! We are honored to have earned your trust and we look forward to assisting you with any of your future insurance questions or needs!"
Izabella Defibaugh
January 19, 2023
5
out of
5
rating by Izabella Defibaugh
"Jason is the best around! Always a great help and fast to get the job done! Takes the time to look at what is best for the customer!"
We responded:
"Thank you for the wonderful review, Izabella! We strive to provide you with the customer care that you deserve! It is our pleasure to be able to assist you with any of your insurance questions or needs and we look forward to doing so for many years to come!"
Joe Williams
November 7, 2022
5
out of
5
rating by Joe Williams
"Very friendly and knowledgeable"
We responded:
"Thank you for the wonderful review, Joe! It is our pleasure to be able to assist you with any of your insurance questions or needs! We appreciate your feedback and we look forward to the opportunity to provide you with the customer care that you deserve!"
Colton_75 Stanley
October 27, 2022
5
out of
5
rating by Colton_75 Stanley
"By far the best insurance company I’ve been with! Recently had an accident and haven’t ever had this best of service or fastest service to get my car towed or to a shop to be fixed! Jason Thomas is very Professional and knowledgeable in his job and I highly recommend him for all your insurance needs!!"
We responded:
"Thank you so much for taking the time to share your experience with our agency and for your kind words! We are so glad that we could help you navigate through your claim as painlessly as possible! It is always our pleasure to be able to assist you with any of your insurance questions or needs!"
Cassandra Norga
September 28, 2022
5
out of
5
rating by Cassandra Norga
"Jason and Kassi saved me over $100 when I switched. I called around after having my previous insurance for 5+ years and they gave me the best quote by over $100. They are willing to work with you. They are always professional and caring over the phone. Will recommend."
We responded:
"Thank you for taking the time to share your experience with our agency and for your kind words recommending our services to others, Cassandra! It is a wonderful compliment to us all. Kassi strives to go the extra mile to assist you with any of your insurance questions or needs and we truly appreciate your kind words and feedback! We are here to help provide you with the insurance you need at a value you deserve and great customer care! We look forward to the opportunity to assist you with any of your future insuarnce needs!"
carissa Campbell
August 10, 2022
5
out of
5
rating by carissa Campbell
"Jason is hands down the best insurance agent. He is so friendly and always jumping right into any problems i’ve had, head on. He has always been fast to contact me after he figures things out. His staff is phenomenal and extremely friendly as well! I 10/10 recommend Jason Thomas Insurance in Craigsville!!"
We responded:
"Thank you for the kind review and for recommending our services to others, Carissa! It is a wonderful compliment to us all. We strive to provide you with friendly, professional and thorough customer care! We truly appreciate your feedback and we look forward to assisting you with your insurance questions or needs for many years to come!"
Daniel Bragg
March 7, 2022
5
out of
5
rating by Daniel Bragg
"Really nice people ,very convenient and reliable same day service"
We responded:
"Thank you for the kind review, Daniel! We strive to provide you with friendly, professional and thorough customer care! We truly appreciate your feedback and we look forward to assisting you with your insurance questions or needs for many years to come!"